Physicians Immediate Care | Palatine

At WellNow Urgent Care, patients can expect prompt, comprehensive and compassionate healthcare services for non-life-threatening injuries and illnesses. Our team follows the four key guidelines: Diagnose, Identify Related Issues, Provide Tailored Treatment and Uphold Guiding Principles.

• WellNow Urgent Care employs a comprehensive approach to diagnosing patients.

• At WellNow Urgent Care, our healthcare providers are dedicated to a comprehensive approach to identifying related issues that may or may not be directly linked to a patient's primary medical condition or symptoms.

• At WellNow Urgent Care, we prioritize personalized care by developing tailored treatment plans for each patient.

• Our medical providers adhere to the principles of evidence-based medicine.
  

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.

Please note, masks are recommended. We apologize if you experience longer than normal wait times. We will do our best to see you as quickly as possible and appreciate your patience and understanding.

When visiting one of our locations, please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.

WellNow is equipped to treat a wide array of non-life-threatening injuries and illnesses, including sprains, strains, burns, lacerations, rashes, bronchitis and pneumonia. We have X-ray technology at all locations to help us better evaluate any injuries, and we offer on-site stitching. We also have point-of-care lab testing which allows us to perform a variety of tests directly at our facilities.

However, you should go to a hospital emergency room if you are experiencing a serious medical condition or symptom (including severe pain) caused by an injury or illness. If you have a true emergency, call 911 immediately. Signs of a true emergency include, but are not limited to:

• Chest pain or signs of a heart attack that last two minutes or longer

• Signs of a stroke, like sudden onset of numbness in any extremity

• Severe shortness of breath

• Heavy bleeding or bleeding that doesn’t stop after 10 minutes of direct pressure

• Poisoning

• Life-threatening bone fractures

• Major injuries, such as head injuries that result in loss of consciousness

• Unexplained drowsiness or disorientation

• Loss of consciousness, hearing or vision

• Coughing up or vomiting blood

• High fever (104 F or higher for a child; any fever for an infant less than 6 months old)

• Suicidal or homicidal feelings

• Seizures