COVID-19 testing available at all WellNow locations.
COVID-19 molecular and antibody testing is now available at all WellNow locations, with no appointment needed. Rapid testing, administered through a nasal swab, is available at select centers which currently include Oswego and Oneonta only.
We continue to closely monitor COVID-19 developments in partnership with our local and state health departments and the Centers for Disease and Prevention Control (CDC), and will bring this testing to all our communities over time.
You are safe and welcome at WellNow Urgent Care.
Patients who are experiencing any non-life-threatening injury or illness are welcome at our locations. If you have symptoms of COVID-19, our WellNow teams can assess your condition and help determine the necessary next steps.
Rest assured that we are keeping all of our facilities safe and sanitary by following all guidelines from the CDC and local health departments with:
- Reinforced disinfecting processes across all rooms, tables, chairs, computers, door handles and surfaces with EPA-registered cleaning products.
- Providing personal protective equipment (PPE) for our staff and requiring all patients to wear masks upon entering a WellNow center. Patients without a mask will be provided with one.
- Providing personal protective equipment (PPE) for our staff as well as patients in need. All symptomatic patients will be provided with a face mask.
- Enforcing in-car triage for all patients.
- Expanded telehealth services and accepted insurances from WellNow Virtual Medical to ensure our providers are available for those who need or prefer to receive care from home.
Please refer to the resources below for the most up-to-date information.
COVID-19 Testing FAQ
Is WellNow offering testing for COVID-19?
WellNow is offering molecular (PCR) testing and antibody testing for COVID-19 at all locations. At this time, rapid testing, administered through a nasal swab, is only available at our Oswego and Oneonta centers.
Antibody testing uses a blood sample to determine the presence of antibodies in response to a recent or past COVID-19 infection. A positive or negative result from antibody testing alone is not enough to confirm presence or absence of infection, ongoing infection and/or long-term immunity. That said, a positive result does indicate an individual has been exposed to the virus, likely built up some protection, and if re-exposed, is more likely to have milder symptoms.
How do I check in for COVID-19 testing?
You can visit us 7 days a week without an appointment and can check in online to your nearest WellNow center ahead of your visit. Upon arrival, you’ll be asked to check in using the QR code or URL posted right at the front door that lets us know you’re here. Then, you’ll wait in your vehicle until you receive a follow-up text message with further instructions for registration and triage. From there, we’ll provide you with the necessary personal protective equipment (PPE) and bring you back to a room for an evaluation and any needed testing.
What are the differences between the antibody and molecular tests?
Molecular (PCR) testing directly screens for the virus using a culture obtained from a nasopharyngeal swab. It indicates if a patient currently has the virus.
Antibody serology testing uses a blood sample to indirectly screen for COVID-19 by looking for antibodies produced as the body’s response to a COVID-19 infection. A positive or negative result from antibody testing alone is not enough to confirm presence or absence of infection, ongoing infection and/or long-term immunity. There is still much to be learned from this virus, and accordingly, patients should still practice social distancing, frequent hand washing, avoiding touching their face, and following all other local health department guidelines to help reduce the spread of the virus.
WellNow’s molecular (PCR) tests and blood antibody serology tests are both highly accurate and sensitive to detecting viral particles directly and identifying antibodies, respectively. The molecular (PCR) test has 95% sensitivity & specificity. Antibody testing is an immunoassay with 95% sensitivity & 96% specificity. For more information regarding COVID-19 tests, please visit the CDC.
Who can receive a COVID-19 test at WellNow?
Testing is available to anyone who has or recently had symptoms of COVID-19, with no prescription required. A WellNow provider will see you to help determine which test is best for you.
The number of times you can be tested will be determined by a WellNow provider. After an evaluation, this decision will be based on your symptoms and their duration. Certain essential-services personnel may need to be tested more than once.
How much does COVID-19 testing cost at WellNow?
Testing is covered in full for patients that carry insurance as part of the CARES Act. For self-pay patients, testing costs $150 for the molecular (PCR) test, $100 for the antibody test, and $60 for rapid testing, all in addition to the charge for the base visit.
How long will it take to receive my COVID-19 testing results?
Results for both the molecular (PCR) and antibody test for COVID-19 can take up to 4-5 days after lab receives the overnighted sample. Patients in New York can get their results by registering for an account at www.mybostonheart.com 2-3 days after the sample was taken.
If after 7 days you are still unable to obtain your results or are experiencing trouble with the portal, please contact the WellNow center where you were tested so we can help provide more information Please note that all positive molecular (PCR) results will receive a direct phone call from one of our team members. Patients in Chicago will receive all results directly from WellNow.