COVID-19 virus and antibody testing are available at all WellNow centers. We are safe and open 7 days a week.
COVID-19 PCR Molecular Test is available at all our locations with results returned within 3-5 days.
COVID-19 Antibody Test is available at all our locations with results returned within 3-5 days.
COVID-19 Rapid Test is currently available at all WellNow locations, with results ready in 15 minutes. A confirmatory PCR test may be required, with results in 3-5 days.
Appointments are encouraged for all COVID-19 related visits and can be booked at a WellNow location of your choice. Due to high demand for COVID-19 appointments, our schedule is often booked early in the day. If this occurs, you are welcome to walk-in and our care team will further instruct you.
Please note, masks and social distancing are required for all visits. We apologize if you experience longer than normal wait times. We will do our best to see you as quickly as possible and appreciate your patience and understanding.
Please refer to the resources below for the most up-to-date information.
COVID-19 Testing FAQ
How do I check in for COVID-19 testing?
Appointments are encouraged for COVID-19 testing, which can be scheduled on the location page of your nearest center or by phone. Upon arrival, please respond to your appointment text with “here” and wait in your car until you receive further instruction.
What are the differences between the antibody and molecular tests?
COVID-19 PCR molecular testing directly screens for the virus using a culture obtained from a nasal swab. It indicates if a patient currently has the virus. This test is available at all WellNow centers with results returned to the patient in 3-5 days.
COVID-19 rapid molecular or swab testing also directly indicates if a patient currently has the virus using a nasal swab. Results are returned to the patient in 15 minutes or less. This test is available at our Oswego and Oneonta centers, and administered using Abbott ID NOW.
COVID-19 rapid antigen testing indicates if a patient currently has the virus using a nasopharyngeal swab. Results are returned to the patient in 15 minutes or less. A confirmatory PCR test may be required, with results returned to the patient in 3-5 days. This rapid test is available at all WellNow centers and administered using the CareStart™ antigen test by AccessBio.
Antibody testing uses a blood sample to indirectly screen for COVID-19 by looking for antibodies produced as the body’s response to a COVID-19 infection. A positive or negative result from antibody testing alone is not enough to confirm presence or absence of infection, ongoing infection and/or long-term immunity. Results are returned to the patient within 3-5 days.
There is still much to be learned from this virus, and accordingly, patients should still practice social distancing, wearing masks, frequent hand washing, avoiding touching their face, and following all other local health department guidelines to help reduce the spread of the virus. For more information regarding COVID-19, please visit the CDC.
Who can receive a COVID-19 test at WellNow?
Testing is available to anyone who has or recently had symptoms of COVID-19, or anyone who may have been exposed to someone confirmed positive for COVID-19, with no prescription required. A WellNow provider will see you to help determine which test is best for you.
The number of times you can be tested will be determined by a WellNow provider. After an evaluation, this decision will be based on your symptoms and their duration. Certain essential-services personnel may need to be tested more than once.
How much does COVID-19 testing cost at WellNow?
Testing may be covered based on insurance coverage as part of the CARES Act. Contact your insurance carrier for full details on your coverage.
For patients without insurance, testing costs $100 for the PCR swab test, $43 for the antibody test, and $60 for the rapid swab and antigen tests, all in addition to the charge for the base visit and any other necessary services.
Please note, at this time rapid testing is available for those whose insurance carrier currently reimburses WellNow for the full cost of the rapid test.
How long will it take to receive my COVID-19 testing results?
Results for both the COVID-19 PCR swab test and antibody test will return within 3-5 days. Patients in New York can get their results by registering for an account at www.mybostonheart.com 2-3 days after the sample was taken.
Rapid testing is currently available at 11 of our locations with results in 15 minutes. A confirmatory PCR test may be required, which results in 3-5 days.
If after 7 days you are still unable to obtain your results or are experiencing trouble with the portal, please contact the WellNow center where you were tested so we can help provide more information Please note that all positive COVID-19 PCR swab test results will receive a direct phone call from one of our team members. Patients in Chicago will receive all results directly from WellNow.
Are your centers following safety and sanitary guidelines?
Because your health is our priority, we are following all sanitary guidelines from the CDC and local health departments in our facilities with:
- Reinforced disinfecting processes across all rooms, tables, chairs, computers, door handles and surfaces with EPA-registered cleaning products.
- Providing personal protective equipment (PPE) for our staff and requiring all patients to wear masks upon entering a WellNow center or we are happy to provide you with one.
- Expanded telehealth services and accepted insurances from WellNow Virtual Medical to ensure our providers are available for those who need or prefer to receive care from home.
Where is Rapid Testing available?
At this time, rapid testing is available at all WellNow centers.
Please note, if your rapid antigen test results negative, we are required to send a confirmatory PCR molecular test to our lab partner. For your convenience, we will swab you for both tests during your visit. The rapid antigen test will return results in 15 minutes and the confirmatory test will return results in 3-5 days.