COVID-19 testing is available at all WellNow centers with same and next-day PCR results available at all WellNow centers in New York and Ohio.
We are open 7 days a week. Walk-ins are welcome. Appointments are available if preferred.
Please note, COVID-19 tests administered at our centers in New York and Ohio, by their specified testing times, will return results on the same-day; all other PCR results will be returned within 24 hours.
Masks and social distancing are required for all visits. We apologize if you experience longer than normal wait times. We will do our best to see you as quickly as possible and appreciate your patience and understanding.
Please refer to the resources below for the most up-to-date information.
COVID-19 Vaccine FAQ
Is the COVID-19 vaccine safe?
The Food and Drug Association (FDA) has issued an Emergency Use Authorization for the use of Moderna and Pfizer vaccines during December 2020.
To date, testing showed no serious side effects, though, we recommend you decide if you want to be vaccinated after discussing the risks and benefits with your physician.
Visit the CDC to learn more about the vaccine.
Does WellNow currently offer the COVID-19 vaccine?
No, WellNow Urgent Care does not currently offer the COVID-19 vaccine.
When can I get the vaccine?
As our centers receive vaccines, individuals will be able to receive doses on an appointment only basis. Vaccine eligibility will be based on state guidelines. Proof of eligibility will be needed at the time of the vaccine.
Do I need to bring anything to get the vaccine?
When vaccines are available, you will need to complete a consent form before receiving their first dose. If you are insured, an up-to-date insurance card will also be needed for your vaccine visit.
Is the vaccine covered by insurance and/or how much will the vaccine cost?
The vaccine will be 100% billable to insurance and of no cost to those without insurance.
What vaccine does WellNow offer?
COVID-19 vaccine manufacturer will be determined as doses are secured.
What hours do you offer the vaccine?
Hours for when the vaccine is offered will be determined as centers begin to provide vaccinations.
COVID-19 Testing FAQ
How do I check in for COVID-19 testing?
You are welcome to simply walk in for COVID-19 testing. No appointment and no prescription required. If preferred, you may schedule your visit at your nearest WellNow center. If you book an appointment, upon arrival, please respond to your appointment text with “here” and wait in your car until you receive further notification.
What tests do you offer and what are the differences?
COVID-19 PCR testing is available at all WellNow centers, 7 days a week. No appointment and no prescription necessary. Simply walk in or, if preferred, you can book your visit at a WellNow center of your choice. See below for testing details.
COVID-19 PCR molecular testing:
- Directly screens for the virus and indicates if a patient currently has the virus
- Test type: Nasal Swab sent to a local lab partner.
- Available at: All WellNow centers
- Result time: Patients in New York and Ohio will receive results either same or next day. Patients in Illinois and Michigan will result in 2-4 days; If visiting our New York or Ohio centers for the same and next-day PCR Lab offering, you can view your results here.
There is still much to be learned from this virus, and accordingly, patients should still practice social distancing, wearing masks, frequent hand washing, avoiding touching their face, and following all other local health department guidelines to help reduce the spread of the virus. For more information regarding COVID-19, please visit the CDC.
Who can receive a COVID-19 test at WellNow?
Testing is available to anyone who has or recently had symptoms of COVID-19, or anyone who may have been exposed to someone confirmed positive for COVID-19, with no prescription required. A WellNow provider will see you to help determine which test is best for you.
The number of times you can be tested will be determined by a WellNow provider. After an evaluation, this decision will be based on your symptoms and their duration. Certain essential-services personnel may need to be tested more than once.
How much does COVID-19 testing cost at WellNow?
Testing may be covered by insurance as part of the CARES Act. Please contact your insurance carrier for full details on your coverage. Base visit, co-pays, and any other necessary service charges may apply.
See below self-pay pricing for our uninsured patients.
PCR molecular testing for patients in New York and Illinois without insurance is $100 and $150 for patients in Ohio and Michigan, all in addition to the charge for the base visit and any other necessary services. If visiting our New York or Ohio centers learn more about our Same & Next day PCR Lab offering here.
How long will it take to receive my COVID-19 testing results?
Results for COVID-19 PCR swab tests will return within 3-5 days. See below for how to obtain results by state. Please note that all positive COVID-19 PCR swab test results will receive a direct phone call from one of our team members.
New York and Ohio: For same and next-day PCR results, visit our New York or Ohio portals to receive your results. Please note, COVID-19 tests administered at our centers, by their specified testing times, will return results on the same-day; all other PCR results will be returned within 24 hours.
Illinois and Michigan: Patients will receive all results directly over the phone or via text from the site visited. If you have any issues, please call the site you visited directly.
Are your centers following safety and sanitary guidelines?
Because your health is our priority, we are following all sanitary guidelines from the CDC and local health departments in our facilities with:
- Reinforced disinfecting processes across all rooms, tables, chairs, computers, door handles and surfaces with EPA-registered cleaning products.
- Providing personal protective equipment (PPE) for our staff and requiring all patients to wear masks upon entering a WellNow center or we are happy to provide you with one.
- Expanded telehealth services and accepted insurances from WellNow Virtual Care to ensure our providers are available for those who need or prefer to receive care from home.