About WellNow Urgent Care
Dr. John Radford founded Five Star Urgent Care in 2011 in order to provide communities with the kind of quality, walk-in urgent care he saw was lacking while he served as an ER doctor. Patients quickly appreciated this new addition to their healthcare services, and Dr. Radford became committed to serving more communities.
In 2018, Five Star Urgent Care rebranded as WellNow Urgent Care to better reflect our mission of offering the care you need with the convenience you crave for all non-life-threatening injuries and illnesses. With new center openings, and the acquisitions of MASH and Hometown Urgent Care, our footprint has grown to 100+ locations throughout New York, Ohio, Illinois, Michigan and Indiana.
Our organic growth, acquisitions, and partnerships, like our joint venture with St. Peter’s Health Partners, has contributed to us being one of the top 10 urgent care providers in the U.S. Regardless of how fast we grow, we intend to keep our promise of being remarkable healthcare at its most convenient. Our centers are open daily for walk-ins or check-ins, as early as 7:00 a.m. until as late as 11:00 p.m., with 24/7 virtual care – to help you and your family get well…well, now.
Providing a convenient option for quality care
WellNow Urgent Care’s mission sets in motion a healthcare model that always puts the patient first by providing accessible, cost-effective care — without the hidden fees or long waits. This, along with our qualified staff and growth strategy of entering communities that lack proper healthcare options, truly helps us make it all better for those we treat.

