About WellNow Urgent Care
Dr. John Radford founded Five Star Urgent Care in 2011 in order to provide communities with the kind of quality, walk-in urgent care he saw was lacking while he served as an ER doctor. Patients quickly appreciated this new addition to their healthcare services, and Dr. Radford became committed to serving more communities.
In 2018, Five Star Urgent Care rebranded as WellNow Urgent Care to better reflect our mission of offering quick, convenient and quality care for non-life-threatening injuries and illnesses. We also acquired five MASH Urgent Care locations in Western New York while continuing to open new facilities in medically underserved communities. Now, as one of the country’s fastest-growing urgent care providers with nearly 40 locations, we are proud to have expanded our footprint across two states, with more locations and partnerships on the way.
Providing a convenient option for quality care
WellNow Urgent Care’s mission sets in motion a healthcare model that always puts the patient first by providing accessible, cost-effective care — without the hidden fees or long waits. This, along with our qualified staff and growth strategy of entering communities that lack proper healthcare options, truly helps us make it all better for those we treat.


Our leadership

John Radford, MD
Founder and President
John Radford, M.D. founded WellNow Urgent Care, formerly Five Star Urgent Care, by opening its first location in Big Flats, New York in 2012. He positioned the company to offer care that is faster, more accessible and more affordable, while taking advantage of advances in technology. Dr. Radford graduated from University at Buffalo State University Of New York School of Medicine in 1997 and specializes in emergency medicine.

Tanvir M. Dara
Chief Medical Officer
Tanvir M. Dara, M.D. is a graduate of King Edward Medical College. He completed residency training at State University of New York at Buffalo hospitals and is a dual board certified physician in Internal Medicine & Emergency Medicine. He has over 25 years of experience practicing emergency and urgent care medicine. He served as Chairman of Emergency Medicine at Sisters Hospital, Buffalo before joining WellNow Urgent Care as Chief Medical Officer in 2017.

Joseph Malzone
Vice President of Operations

Nirali Rodriguez
Vice President of Marketing

Christa Bertolini
Vice President of Human Resources

Michelle Bailey
Director of Administration

Felicia Baldwin, CPA
Director of Accounting

Lia Young, CPA
Controller
