COVID-19

COVID-19 is a contagious respiratory illness caused by the SARS-CoV-2 virus.

Mild cases may feel like the common cold or flu but in some instances, symptoms are more severe.

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A digital illustration of the COVID-19 virus.

What is COVID-19?

Coronavirus disease 2019 (COVID-19) is an infectious disease most commonly spread through small droplets from coughing, sneezing, speaking or singing and even breathing.

Symptoms of COVID-19

COVID-19 symptoms may appear 2-14 days after exposure to the virus, ranging from mild to severe. Possible symptoms include:

Cold- or flu-like symptoms

Several symptoms of COVID-19 are similar to symptoms of the flu or the common cold. These include fever, chills, cough, fatigue, muscle or body aches, headache, sore throat, congestion and runny nose.

Shortness of breath

Difficulty breathing and shortness of breath are also typical symptoms of this respiratory illness. If you are having trouble breathing, contact a medical provider.

Loss of taste and smell

A new loss of or lessened sense of taste or smell may be an indication you are infected with COVID-19. While loss of taste and smell are less common symptoms, they can still be indicators of a COVID-19 infection.

COVID-19 Testing and Treatment

If you think you have been exposed to COVID-19 and/or are showing symptoms of the illness, our dedicated team of medical providers can help. A test can confirm if you are infected and if you need medication to help treat your symptoms.

Rapid testing

Rapid antigen testing is available at our New York locations. It is a nasal swab test, and results are available in about 15 minutes.
If your rapid test results are negative, you have the option of taking a confirmatory PCR test.

PCR testing

PCR molecular testing is available at all WellNow locations. This nasal swab test is sent to a local lab partner and results are typically available in 48-72 hours.

Paxlovid

Based on your past medical history, you may qualify for Paxlovid, a prescription medicine for COVID-19. When you see one of our providers, they will discuss with you if you qualify for Paxlovid and if it is right for you.

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Reserve your spot online, walk in to a location near you or access our 24/7 virtual care.

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What happens if I test positive for COVID-19?

A medical provider will go over next steps with you. If your PCR results are positive, you will receive a direct phone call from one of our team members.
CDC Guidance
You may return to your normal activities after 24 hours if:

Your symptoms are getting better
You have not had a fever and are not using fever-reducing medicine

For the next 5 days:

Mask when around others indoors

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Can I register for COVID-19 testing using WellNow virtual care?

Yes. If you are experiencing symptoms of COVID-19, you can start your visit with a WellNow provider.
Your virtual care provider will give you all the documentation you need to receive a test at your nearest WellNow.
Then, you can just walk into your nearest WellNow center and receive an express confirmatory antigen test with no additional registration or payment required — simply swab and go!

Answers to Common Questions About COVID-19

What if I have new COVID-19 symptoms?

If you have recovered from a COVID-19 infection but develop new symptoms, talk to your healthcare provider. While some providers may offer retesting for patients with symptoms, at WellNow we find a symptomatic approach to be most effective.
At your in-person or virtual appointment, your doctor will ask about your symptoms, take your medical history, and perform an exam if needed. Based on your symptoms, your doctor will assess your COVID-19 risk. At this time, they will also advise you on your next steps, including instructions for treatment and isolation if necessary.

How do I get the results of my COVID-19 PCR test?

All of WellNow's PCR testing is sent to our partner lab network. You will receive specific instructions in your discharge information that explain how to view your test results. If you have any questions, please call the clinic you visited for more information.